Technical Support

In this ever-changing information technology industry it can be hard to keep up with the latest developments or properly implement the technology you already own. Once you have a network it isn’t always easy to keep it running efficiently and securely. This is where Zandolie can help. Zandolie does not claim to be a one-stop-shop for all your technical needs, but we can provide a wide array of assistance. It is sometimes not cost effective for a small company to hire an IT Administrator, and therefore, we can be contracted or held on a retainer to supply technical support as needed.  We can also provide consultant services to administrators already in place.  We have on staff professionals who have specialized in a number of current areas such as:

 

• Microsoft Windows Active Directory/Domain (2000 Server and Server 2003)     - User Management     - File and Print Management     - Group Policy Configuration     - Replication Management     - WAN Configuration     - IP Infrastructure     - Security  • Windows Desktop Clients (XP/2000 Professional)  • Anti-Spyware and Anti-Virus Management Services  • Domain Name Space Services (DNS)  • Virtualization (based on VMware solutions)  • Microsoft ISA Server 2004 (Firewall and Internet Proxy)  • Intranet Services (Both Apache and Internet Information Server solutions)  • Virtual Private Networking (Both hardware and Microsoft RRAS solutions)  • Remote Access/Control (Both hardware and Microsoft RRAS solutions)  • Microsoft Exchange Server 5.5, 2000 & 2003 (for e-mail and group collaboration)